Papa Johns Pizza - Union City

I've had consistent issues with this Papa John's, whether I'm ordering by phone or through Uber Eats. They mess up almost every order I place, which is quite frustrating. If they do make a mistake, they seem to want to give me someone else's incorrect order! I ordered a regular cheese pizza, but they sent me a thin crust one. I can't eat thin crust because I have braces, and this is the second time this has happened. It's really disappointing!

I was really disappointed with my order (#968682955). It arrived late and was cold. I tried calling from the app, but the number didn’t work. When I called the store directly, I was directed to customer support, and they couldn’t connect me to the store either. They assured me that a manager would call me, but I’m still waiting. I won’t be ordering from Papa John’s again. The delivery is too expensive to receive a cold pizza that arrives late.

Very unprofessional . All the sudden they don't deliver to Union City after more than 20 past deliveries to my house hold. Jersey City burns the food and is not of my preference . Union City has always been my go to but now theyre on some stupidnessand don't deliver to my area . Never again will i order from them they've lost a good customer who pays more than 60 dollarseach delivery plus tips so sad for them

I am an Uber eats delivery worker. When I went to this Papa John 's to pick up my order I was asked by a Papa John 's employee behind the counter, where is his tip for handing me the order. Well sir here is a tip I have for you. Maybe try handing me thecorrect order instead of asking me a delivery worker for a tip!!! I mean what 's going on Papa John 's? Are you not payingenough money to your employees?!? The nerve smh

There is always a problem with this papa john is either ordered by phone or eats. but they miss almost every one I get from them, and it's kind of annoying, and if they're freaking out, they're trying to give them someone else a mess? ordered a regular chesse pizza and I get thin crust I can not eat thin crust due to clips and that is the second time that they have done this like wth.