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Przekaż informację zwrotnąWe had a terrible experience at this bar last night after the MN Wild Hockey Game. We stopped over for a cocktail and had the worst Bartender (Jeremy) ever. He was more interested in hitting on a young patrons girlfriend, giving her free cocktails (when she was very intoxicated) and drinking with her. He ignored everyone on the patio and if he was questioned why he wasn 't serving patrons, he said that it was his choice . It is unfortunate, as we liked the bar and patio, but will NEVER go back to this place again! Even the other employees agreed that Jeremy is normally out of line, but he is allowed to get away with it.
For two years now our 100 person choral group has called 3 weeks in advance to give a heads up to this restaurant that at least 50 people were coming in (not renting, just walk in on a sunday night. For two years they have had one person working the majority of the floor bar back and one chef. ? This year former staff who happened to be sitting at the bar had to help out. No space issue, but if this is how Management treats staff when plenty of heads up is given, it makes it hard to be a place I want to go as a former service person, given any other option. Staff are great, food is good, space is nice but what the hell on communication and proper staffing.
I got assigned during a funeral service 3 hours prior to our arrival to find a local area food establishment for 30-35 peeps. 2 other establishments rejected the offer to being too short of a notice and not enough staff.When I called Eagle they said 'no problem-around what time ?I said: 1:30/2:00.As we arrived the staff was ready for our group.This staff was great. They handled us like a pro and provided us great food.It was so great...me and my brother in law returned later for acouple of night caps. Racine Wisc. Sure could use a establishment like this. Thank u.
Don't listen to the naysayers here! Arrived at 11:15am prior to Disney on Ice show at 1pm at the Xcel, just a few patrons at this point. Only two servers and what looked like maybe two in the kitchen and as the morning progressed, so did the crowd man was this staff hustling! Our Server, Rob, was calm, cool, and collected as he served many tables with a smile! He also made a great gin tonic seeing as the Disney goers the day/night before drank em out of ****** Mary mix! Anyway, the food was delicious and the corner table by the window made for some great people watching! Enjoy! Kid-friendliness: We were here when the Xcel was hosting Disney on Ice and there were a lot of Kiddie Cocktails being served!
Went for my first time before a Wild game and it was a loud environment but I loved it the staff was a little behind but our waiter came up and apologized right away and after that he was prompt and very nice. The food was amazing and normal price. Will definitely be visiting again on the next game I go to.