Einstein Bros. Bagels - Tyler

Great food. Excellent customer service. Memorial day with 2 people working but you would have never known it. They had every thing running smoothly as though there was a complete crew. They had bright smiles the entire time too. Great service

Stopped by early in the day and had breakfast. Food was ok, nothing exceptional. Service was mid level. The store looked in dire need of a renovation. It doesnt look like it has been touched in over 20 years.

The most frustrating catering experience I 've ever had. After being told several times over the phone that the driver was pulling in now to our location, he never showed. We eventually had to meet the driver 4 miles away from our location to pickup the food, which arrived an hour after our event started. It took several weeks to get a manager over the phone, and theyrefused to refund any of our money, even the delivery fee. All they offered was a 15% discount on our next order and to waivethe next delivery fee. Will definitely not be ordering from them again.

Ordered through door dash extra toasted and this is what I got..I took a bite and thought maybe I could handle it because I?m at work and I?m starving! I?ve never had an issue before but who would send out something like this?

Well this my first time my wife and I went there and I did not like the service. First off we asked if they had gluten free bagels and they said no which was fine. When we asked if they offered dairy free options they said no and when she listed whatkinds of milks they had she mentioned almond and silk. So kind of rude about it but just to let everyone know they charge .80cents for a non dairy milk which is a lot. So we not happy with the serve also not enough gluten free options. Update9/2/22 This place has not changed except the price of items but it has gotten a bit worse. I have been here for about 2 hoursand when I first got here the coffee was not fresh and the milks were not filled up. Now two hours later none of the staffrefilled anything. This is something that bothers me. Also the lack of soda options is displeasing because there are onlythree choices to choose from which there should be 6. I do not know when the next time I will be coming but not for a while. The place needs to get their act together and do better like Panera bread.