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Przekaż informację zwrotnąThe service at this restaurant can be quite slow, and the coffee is just average. The main draw is its convenient location and captive clientele. That's why it's worth a visit.
I found this cafe to be convenient while visiting the Burnside Library, however, I was disappointed by its tired and unattractive appearance. The magazines were outdated, the food options were unappealing, and my coffee was only lukewarm despite my request for a hot one. When I raised this issue, I was informed that the coffee could only be heated to a certain temperature, which was surprising as I have not encountered this problem at other locations. It is a shame, as this cafe used to be excellent, but I will not be returning.
I would suggest not going to this restaurant. While the location and food are okay, they are not outstanding. The staff's attitude towards customers is quite unusual. They seem to prioritize socializing with other staff members, retreating to the backroom, and wiping down surfaces that are already clean over attending to your needs. Orders are not necessarily taken care of in the order they were received – some customers and tasks are given preferential treatment. Thankfully, there are plenty of other cafes in both Greenhill Road and the nearby Burnside Village shopping center that offer better food and more traditional customer service.
Service can be very slow, and coffee average. It has a captive clientele and its convenient location is the main reason to visi.t
Handy when using the Burnside Library, I was disappointed to see how tired and unattractive this cafe has become. The magazines provided were many years out of date, the food choices looked uninviting and my coffee was only luke-warm despite the fact that I had requested a hot coffee. When I complained I was told that the coffee can only be heated to a certain temperature; strangely, getting a hot coffee is not a problem in other places. I won't be going back, which is a pity as this used to be an excellent little cafe.