Zaxby's Chicken Fingers Buffalo Wings

CHECK YOUR ORDERS HERE. I go here basically once a week and they NEVER get my order right. I dont even pull off from the drive thru anymore. Check your sauces, taste your drinks. Make sure you got napkins and silverware. Basically do they're job other than make the food.

I went through the drive thru a little over an hour before closing time. They were out of almost every drink I wanted. There was a slight wait time which still resulted in the food being cold. The girl in the drive thru was talking to every other employee inside loudly and would just reach her arm out the window without looking. Maybe going earlier would’ve resulted in better service

Unethical business practice. Mr. Antwon, I personally tried to assist/ help you locate the correct valve for turning off your water that was compromised and shooting water in the air. You were unable to find that valve at that time. So I dispatched my technician to your location, gave you an ETA which was 35 minutes, you canceled within that time because you finally found the valve I tried to help you find. Hopefully you don't work for free, my plumbers valued and don't work for free. I asked for some type of compensation for are effort to assist you. You rudely said, I'm not paying nothing. Of course I will pay my technician who lives in Tucker. I live in Tucker, I hire in Tucker, we shop in Tucker. We are apart of Tucker. We will not visit your location as long as your employed there, I will spread the word they have a rude manager. I will call corporate as well. I'm the boss and your a worker, adjust your attitude

I love Zaxby's, it's one of my favorite places to eat. So you can imagine my surprise when i took my first bite and it was awful. In fact, the fries and chicken were so bad, that I thought that maybe I contracted Covid and could not taste anything. So I took a drink of Root Beer to ensure that I could actually taste. I'm not sure if they forgot to season the food or what, but it was awful. I actually tossed my whole plate of food after a few bites because it was so bad. Maybe I just caught them on a bad day?

I've had a frustrating experience with my last 4-5 orders. Either I received the wrong item or something was missing. While the customer service from the delivery app did issue refunds, there's still an ongoing issue that I hope gets resolved soon. I understand that the staff works hard, but unfortunately, every order has been incorrect.