Subway - Trumbull

Didn't make my mobile order correctly, when I addressed this, simply dumped out the contents of the old order into a new container. Lazy

They have ordered online twice now and I notice it’s a thing they do…. They like to leave out items that cost extra but still charge you for them. They won’t give a refund after or give you the proper item. Instead they suggest you come back and order again so they can fix it next time. This is unacceptable. If you order double meat, or avocado, or bacon, anything extra, they will leave it out and still charge you for it. When you call them they will say oh we are sorry, we are not out of that item we must have just missed putting it in. You cannot get a refund but next time you come in make sure to tell us so we can give you the item next time. So if I order online you leave out stuff I already paid for, refuse me a refund, and say “next time don’t order online just come in and ask for the items you were missing this time and it will be added to the next sandwich”????

Walked in and immediately got a dirty look by the woman with headphones on while working. The young man paid NO attention and continued to change garbage bags. Both looked annoyed I was even in there and NOT ONCE acknowledged me

Abraham was about as kind as you can find. Was passionate about the menu and explaining to me different types of meats. Got to know he used to also work at a deli, where I assume he grew this passion. Great employee, made the process enjoyable.

Subway please hire people who wants to work. I stopped in on today 12/13 and the young lady who assisted me was very disgruntled. She acted as if I wasn't paying for my meal. The worst service yet. Completely turn me away from this location. I will spend my money elsewhere. Thank you