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Przekaż informację zwrotnąWe mostly order Chinese food from this takeaway, but fancied fish and chips this week. It was probably the worst F&C meal we have ever had. The fish was almost non existent surrounded by huge portions of well over cooked batter. When opening the package it looked quite promising, but the fish content was so low that most of it ended up in the bin. The gravy was over salted and had the consistency of a half set jelly. It didn't pour out of the pot, it more like glooped out in semi solid splurges. The chips were OK and were probably the most edible part of the meal, but overall, the whole experience was hugely disappointing. When we have had Chinese food from The Coppice Fish Bar, this has been rather good. I just with they would learn how to cook fish and chips.
I will not order from here again. Delivery half an hour late. Went to the takeaway and the staff were really rude with no apology.
Poor food staff don’t listen I wanted salt and pepper ribs they were like cardboard also fried rice with peas they put egg fried rice with mushy peas on top completely thick staff that don’t listen I phoned the shop and they were completely rude even the shop owner was I’d avoid going there from now on as there Hopeless
I've ordered from this place twice now, the first time they were 30 minutes late but I always give everyone a second chance, the second time, after waiting 30 minutes after expected delivery time, I called and asked how long I would be waiting as my sister had to get home and was told the manager would cancel my order if I wasnt happy. This was unexpected but I ageeed, as it had been almost 2 hours after ordering so I wanted to share in case customers weren't based locally as I wouldn't waste my time! Two hours after ordering I am still without my order and waiting for a refund. Shame really, the girl on the phone sounded really sympathetic, the manager however didn't have the same customer service attitude. Wouldn't order from here again and would recommend Gonbay in Altrincham, never had any issues in the first place, and pretty sure they would be mortified if any customer had to wait two hours for food. Coppice is not worth the wait.
Honestly the worst experience ever, food was **** but that’s not even the worst part the staff were abusive on the phone and kept hanging up on me and wouldn’t answer my questions about where my food was even though the place where I ordered it from was 2 mins down the road it took over two hours to get here and when he got here it was cold and I kept saying I wanted to speak to someone else and he would put the phone down walk away and then come back to it and was so rude and abusive on the phone and kept hanging up on me every time I asked where my food was, absolutely disgusting business I hope you get shutdown and by telling by the other reviews as well you can see that it’s not just my experience that was absolutely shocking let’s hope this isn’t one of the companies that survive The lockdown. I also had a hair in my food,disgusting.
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