Jamba - Tracy

I love Jamba Juice! I've come to this location a few times but it's been a hit or miss recently. I ordered a drink and it was really watery. It wasn't the first time this happened which is why the rating is what it is.

Staff is always friendly and efficient. I always tell the workers and her that Maria needs a raise. Every time I come in no matter what time it is she always has a smile that’s contagious and has the best costumer service. Love coming to this location

This is by far the dirtiest Jamba Locatikm I have ever been to. There was food and trash on the floor which was also very sticky. All of the surfaces looked dirty, the bathroom was disgusting with toilets that clearly haven’t been cleaned in a long time. No toilet paper, paper towels, etc.

The girls working there are useless. We went in for takeout and they both were so busy fighting with each other that they didn't even bother to take our order. We had to walk out, SHAME ON U GUYS.I am adding this part to the review as the shift lead, Roselyn Sandoval Vazquez, who got back to me regarding this issue through an email is as irresponsible as the workers who were not ready to take our order on that day. U guys are just beating each other at ur failures. Awesome ?

I'm giving this a one star due to lack of communication to employees and customer. I came in with my Jamba Juice Tumbler on 01-02-24 and the server on the cash register tried to get my 10 percent off for using the tumbler. She seems to have trouble trying to give me my 10 percent and when she saw 2 more people behind me she told me that she'll let her manager know and that they can refund me my $1.15 to me debit card. I believed her and said okay and gave a tip. Now today(1-4-23) I addressed this issue with an assistant manager and she flat out told me that she cannot give me my money because I already paid and that the person that was taking my order was just their floor worker or something. This was a very disappointing service and establishment.