J. Lohr Cafe And Wine

We visited Whiteface Mountain in June with our granddaughter. The lodge at top of mountain is very well maintained and all staff are very friendly . However, we have to give a very special recognition to the retail manager, Sarah Braid. We contacted Sarah after our visit as my granddaughter remembered a doll she wanted in the gift shop and very much wanted it for her birthday. Sarah returned my call, sent me pictures and arranged for me to purchase the doll and have it mailed to me. That is incredible customer service. Thank you, Sarah. Our family will always have positive memories of Whiteface-thanks to your incredible customer service!

My girlfriend and I had an amazing experience here skiing. Brian and the crew at the ski school were extremely hospitable and patient as we tried to advance our level of expertise. They made us feel very welcome from out of town! As far as the slopes themselves, we got lucky with very good powdery conditions. Overall, pretty challenging steep terrain would come back again highly recommend for anyone thinking about traveling to the area. Ask for Brian at the ski school!

We came to ski towards the end of the season and were not disappointed. This was my first time here and I enjoyed being able to come to an actual mountain and stay in NYS due to current travel restrictions. Due to covid we needed to pre buy our tickets to ensure our entrance due to capacity restrictions. If you wanted to ski on a weekend you needed to buy a multi day ticket. Once you arrived you needed a print out or screenshot of your QR code and a machine would dispense your lift pass. All lifts were gated which made it easy and fast to get through the lines and onto the lift. Attendants were all wearing masks and enforced all riders to do the same. I appreciated that the employees in charge of this were larger men who watched to make sure all riders followed directions before walking away. The conditions were amazing the days we were there. It was slightly warmer the days we were there so it wasn't freezing or icy. The trails were well groomed and there were a large variety of trail difficulties for all all riders. The gondola and most of the lifts were running without issues. It wasn't very busy but as with all resorts this year you needed to ride with people in your group. So the lines moved a little more slowly than usual. The gondola ride was gorgeous by itself. The views were fantastic and it was beautiful scenery. The top of the mountain had fantastic views and great areas to take pictures. There were many lodges to stop and eat or use the facilities. Overall everything was clean but the service was slow. In the end a great time. I would absolutely recommend to come and enjoy!

One of the greatest experience I would have never imagine. Enjoyed our road trip from Jersey to Jay, NY. One stop we had to visit was Whiteface Mountain WhiteFace Lake Placid. I Recommend anyone who needs to get away from the city and enjoy the out doors especially in the winter . Me my hubby had no issues with the snow. I would also recommend Adirondack area as well which is near Jay, NY.

I do not recommend skiing/snowboarding here. It's always icy and my older brother unfortunately got into an accident here, and did not recover from his fatal and serious injuries. I wish I could do something to sue this mountain that took my older brothers life and has my entire family in agony. It SHOULD BE their responsibility making their conditions BETTER by doing better maintenance to make it safer for skiers/riders to have good experience on, but I'm blaming this mountain for taking my older brothers life here.