Erbert And Gerbert's - Town of Lakeland

Paid over $10 for the northern. Not satisfied at all

Ooooooofff. I gave this place 3 shots lately. Had to leave every time. I live close by in RCC so I wanted it to work. 3 times I walked in and was told they were “under staffed” and asked to leave. Something is really wrong here with staffing and management/ownership. Get it together please!

Two workers at lunch time, both looked to be training each other. Waited 20 minutes for 2 sandwiches. Disappointed in the service. The sandwich was good.

Have ordered many times. Always great food. Today BEST EVER! Great sandwich. Chili was mostly liquid but usually very good.

I ordered a Bowl of soup with a small sandwich. I notified the gal taking orders the she charged me for a bowl and gave me a cup. Her response was “Oh no”.No offer to replace, no I’m sorry, no offer to correct the charge. Just a dumbfounded “Oh no”!Service since the new owner has been terrible. I think I’m done going there for good. I keep giving them chances and they continue the same stuff with wrong orders, wrong size, don’t hold the Mayo etc. Poor quality this past year.