Rita's Italian Ice Frozen Custard

Understaffed and they always do at least one thing wrong on my order but ices is beyond amazing

Nasty unprofessional cashier With a Major attitude problem. She seemed Annoyed to have to speak at a normal volume so I could hear her through the glass. Also, I asked for a cup of water was told they don’t have that. Why work in retail if you hate talking to consumers ? I’ll never go back to this Rita’s. I never experienced an employee at any other Rita’s who needed an attitude adjustment. The owner should be more diligent in hiring employees who are trained in customer service

One of the workers tonight were really pretty 10/10 coming back soon

Got my order wrong. Why is it so hard to get chocolate custard on Italian ice?

Excellent service, I DoorDashed custard and the machine was broken and staff when above and beyond to correct the issue