Tim Hortons - Toronto

Go to a cafe just across the road from house have bagels with cream cheese, hash brown or cheese danish or donuts, breakfast burger n coffee And enjoy the breakfast in calm environment. Sounds cool? <br/ Or rush to office ? Quickly grab a coffee from the coffeeshop near to apartment door and head on to work.<br/ This is what Tim Horton to me. It serves my both of the above need : <br/ <br/ My type of hot coffee: Regular small with two milk and 4-5 tim horton sugars :

The coffee tasted terrible, they forgot to add milk. The donut was old. I do not

I take Osgoode TTC twice to/from work everyday. So I’m purchasing either a beverage/donuts/new wraps/new bowls. The food is at par with other Tim’s outlets. But the staff service is awful. I understand that for a coffee and doughnut they wouldn’t provide a takeaway bag. Makes sense. But if one places a large order, 30$ worth, why would the staff not provide a takeaway bag? I saw them give a large paper bag for a delivery order that had a coffee and a donut or so. They expected me to carry 3 rice bowls in my hand when these rice bowl covers are clumsy and don’t even close tight! No prizes for guessing, they fell a couple of metres down the cafe. Thanks for wasting my money, food and ruining my mood. This could have been avoided when I asked the staff for a bag and she replied to me saying that I can’t have it as it’s only for delivery orders. Not giving my business here anymore. I’m sure it doesn’t make a difference to the store to lose one customer but if this is how it goes, this store will lose a lot of business.

I usually don’t write reviews for franchises but I just loved the customer service by thus guy Jaskaran, very polite and helpful, will come back for sure :

Yuvi greeted us with a warm smile and a cold press. Great coffee and staff at this location!