Popeyes Louisiana Kitchen - Toronto

Came here on Monday night. Chicken was good, but everything else I had was stale and hard like shrimps and cookies, which is super disappointing. I wish my Popeye's experiences were more consistent. Also it was really hot in this restaurant.

Manager took my order. Gave me order without burger. Called them, Manager says will give me a burger next time I come.. offers me refund if I come now... then refuses refund when I get there because it’s mobile order they why offer refund In first place. She made a genuine mistake is understandable but had the audacity to talk to me like I’m crazy.. was wild. Terrible experience, terrible service!! Never going to this location

I ordered at this location at least 20 times in the past 6 months through Skip on behalf of my elderly mother. Their Skip the Dishes score went from 7.8/10 to 6.9/10 in just a week. It should drop to 6.8 some time today. The last time, my mom said the chicken was inedible because it was tooooooooo salty. I went to visit her and saw she had 4 or 5 two liter bottles of Coke unopened. She can't drink Coke because the caffeine makes it hard to fall asleep. It's why I only order 2L bottles of Mountain Dew, Fanta or Ginger ale. But regardless of what I ordered for her, they gave her a 2L Coke. I'm guessing this is a franchise and the owner was overstocked with Coke. Whenever they run out of onion rings, they gave her 4 biscuits without consulting me. Their Overlea store is just as bad. KFC should send Popeye's a thank you letter for all the business they got.

This store is being really poorly run. I feel sorry for the staff who work there because they seem disorganized, possibly improperly trained, and overwhelmed even during non-peak hours. They seem afraid of customers and expect to be scolded for poor service. I feel better management is needed.

Don’t order after 9. There’s nothing ready. Order ahead. The girls did their best but it’s slow what can you do.