Cafe Venetian - Torfaen

I just had lunch at this restaurant. The food was okay, but they don't have a restroom. A lady came in with her child needing to use the restroom, but they were unable to because there wasn't one available. I'm pretty sure this violates the law. The food was good and service was quick though.

We recently discovered this place as our favorite spot for breakfast and coffee. The service was prompt and the food was served hot. The staff were all friendly and attentive. The menu had a good variety and there were some delicious cakes on display. The prices for the food and drinks were very reasonable.

The experience at this restaurant was terrible. The server rushed us as soon as we walked in, wearing his outdoor coat, which was unhygienic. The tea was served in dirty, mismatched, small coffee cups instead of tea cups. The carrot cake was tasteless and cold, as if it had been thawed. The toasted tea cakes were also cold. The restaurant appeared dirty and in need of a thorough cleaning, as well as some investment in matching chinaware. The staff seemed young and inexperienced, lacking proper guidance. I will not be returning and do not recommend this place to others due to its lack of cleanliness.

*Written on behalf of my mother* Went in this morning for coffee and a tea cake (plus a quiet 5 minutes to myself . Coffee came promptly, however, the tea cake followed between 15 and 20 minutes later. It was stone cold. This was because the three members of staff were too busy arguing, debating who was talking about who, behind each other 's back and loudly swearing every other word. There was a family in, with two young children, having to listen to the bad language being used by members of staff. Service was poor at best as all they wanted to do was argue about who was saying what about who . I complained at the time, no manager there (what a surprise! . If it was me, I would sack the three of them! Definitely, not a great atmosphere to sit and have a coffee wouldn 't recommend it to anybody!

This is the third time I have visited this little cafe and I’ve only ever had the breakfast so can only comment on that, each time I have had it it’s been absolutely gorgeous and by far the best around!!The staff are lovely and helpful, if at times a little busy. Will definitely keep coming here