Tim Hortons - Tonawanda

You have the best customer service they have made my sandwich ingenious Matt is an ingenious ..

Best coffee! Loves the fast service and respects them hard workers!

Passing through the area daughter needed a light dinner so ran through drive thru to grab a sandwich drink for her, cold drink for me sweet snack for the husband. Quick line service. Drinks tasted good, daughter loves their Ham cheese sandwich hubby always loved the apple fritters.

Staff is rude as hell, I?m sorry you hate your job?. Maybe you should find another! Absolutely disgusting customer service! Most definitely need to train your staff batter

Girl taking orders in the AM was so EXTREMELY rude I was beside myself. I?ve never written a review until today and I can easily say this is the worst location I?ve ever been to in terms of staff friendliness. Corrected my drink because it was wrong on the screen and the girl taking my order talked to me in such a condescending manner I almost drove away. The lady at the window was no better and then I overheard the girl who took my order being rude over the headset to the car behind me. I?ve just never seen people so bitter in my life. They also proceeded to tell me that coupons ?don?t always work? with an attitude when I asked why it didn?t come off the receipt. Not too sure how that works.