Arby's - Tinley Park

The counter worker was very nice, but they gave me the wrong shake. I did not return because of the distance and the shake they gave me (vanille) tasted good. I was more disappointed than unhappy. other than that, the Tinley location makes a good job. the person who took my order was excellent.

Weekday staff is superb. Weekend staff not so much and they can be rude. I asked to sub Mayo for tartar on a fish sandwich (which I've done dozens of times during the week). The weekday crew is professional and does it. The young weekend kids say they don't have mayo and can't do it and then get extremely rude when I explain to them they do have mayo. They just say thar Mayo isnt an optoon at Arby's snd then berate me. I just go to Wendy's up the street if the weekday daytime crew isn't there on the weekends. I don't need to be yelled at for asking for Mayo. Kudos though to all the weekday daytime staff ya'll understand customer service.

Although they had a sign on the highway showing two roast beef for $6 , there was no promotions signs on the windows, walls, or wall menu showing any type of promotion. This had to be on purpose. A bit underhanded in my mind... Roast beef was its usual tasty self. Dinged one star for the (lack of) signage.

Food was great and very fresh tasting compared to some other restaurants I've eaten at lately!

Worst experience at food place. Incorrect order, cold food, incompetent employees and no manager on site or available to give me a full refund. It was just embarrassing. I never get fast food and this is exactly why.