Сакура Хит - Тихвин

Terrible delivery. At 3 o 'clock a pre-order was made for 18.45, they said that the courier might be a little late. At 19.15 we ourselves called the administrator, we did not hear anything but wait . It became clear that nothing would come quickly. Ordered a pizza in Sadko, they delivered in 30 minutes An hour later, we called again. The administrator said that our order was already on its way for 30 minutes, after another 40 minutes it arrived to us. As a result, he was on the road for more than an hour without a thermal bag, everything was already cold, and we did not take him.

Made an order the operator said the delivery time is 1 hour 50 minutes. As a result, the food delivery time was 2 hours 18 minutes, everything was brought cold. In my opinion, this is a complete lack of customer focus and quality of service.

Slow service, food not delivered properly. First they brought one, then another, then a third. It was terrible to watch our friend eat, and we are waiting for our order, although we ordered everything together. The staff is friendly and welcoming. The cafe is cozy, a large menu (I don’t know if this is good or bad), popular music.

The interior looks interesting, but there are questions about the menu, the shawarma is perhaps the worst in the city, the meat is not felt in it, the whole taste interrupts the sauce. We ordered two shawarma and two pizzas, waited for the order for almost an hour, instead of the promised 30 minutes.

On the plus side, they take everything out quickly. I liked the sushi and rolls. Cons: The quality of the chicken. Ordered chicken caesar and chicken carbonara. In both dishes, the chicken was not the theme at all. It is apparently ready and it is cut in huge chunks and thrown into the dish. Terrible! In some places, she was already so weathered or something that she did not chew. There are small bones and tendons. Plus, the cheese is pretty stinky. I was afraid to give the child such a chicken, thinking because of the cheese that it was spoiled. The smell was not pleasant at all.