Nando's - Thurrock

Rude staff and blunt and unhelpful. However more pleasant (slightly) that their other outlet we just left !! None the less, didn’t eat here either due to excessive wait time and no where to wait. Name down and come back !!! But that’s booking isn’t it ? And Nando’s don’t book ! Ended up in GBK lovely jubbley. GBK 1 Nando’s Nil ….. again

We visited at lunchtime and were given a table within about 10 minutes of waiting. We sat outside but undercover. We ordered from our table using the QR code. Our drinks glasses came out pretty quickly, and we had a wait of about 35 minutes for our food. The food was good, I really liked the new garlic barbecue sauce.

We had a chicken in pitta .and chicken in burger.coleslaw .broccli .rice. Diet coke. We couldnt do app on phone .so a server took.our order.very pleasent and helpful.was given.our drinks .food was good but portions are getting smaller and smaller. The menu has been made smaller no salads anymore .bit ltd to what you can choose.but we all.enjoyed the food.

We asked for a hot drink with our meal and were told in a sullen and rude manner no hot drinks. They put a bottle of ketchup on our table with half an inch of sauce in it so we asked for more only to be told not until that ones finished and the waitress walked away. We chose bottled water and the glass was filthy, asked for a clean one, no apology, we were made to feel a nuisance for bringing it up. We will never go to a nandos again.

My wife and I just called in to this restaurant when we had finished shopping at lakeside.I asked a member of staff if we had to book he said I can get you in now if you like, i said yes ok he said we had to put a app on our phone to order our food, I replied we do not have a phone.the member of staff then stated, do not worry i will get one of the waitresses to take your order's.So in we went and was shown our table. A very nice young lady came and introduced herself to us , and went through the menu with us. We ordered a meal to share with side orders and a couple of drinks. We thoroughly enjoyed our meal which was really nice. All the staff were attentive and very polite and friendly to all the diners which my wife and I thought was really pleasent. I must say there was a few people who thought they were above everyone else.You know the sort loud and obnoxious, look at me type,s big mouths no money.but the staff were so good they soon shot them down in flames,without being rude or loud. which i thought was great. to sum our visit to nando's Lakeside up My wife and i thought the staff were above EXELENT and the food was above EXCELENT. Next time we go to lakeside we will definitely visit Nando's again, THANK YOU ALL SO MUCH FOR A GREAT DAY OUT