Kfc - Thornton

We come to this store a lot. We really enjoy KFC. Not necessarily the best place to eat, but its one of our go-tos. The last few times we 've come here, the order taker is not paying any attention to what we order, having to repeat our order countless times, with it STILL being incorrect once we receive our food. Not only that, but when we try to come back and get what we needed corrected or missing, we get attitude and rudeness saying that this is what you ordered when its clearly NOT. I really enjoy kfc so we will probably still come every once in awhile, but the experience of ordering and receiving the wrong order is a hassle in itself and almost not worth it.

I had to go back inside twice they did not feel the sides up at all they were only halfway full and they gave me some chicken there was no skin and it looked like it had been sitting there dried out horrible the value is very bad there anymore

Always seems to be more breading than tender, but still tastes delicious

Drive through staff was friendly and food was tasty!

Such poor customer service insult elderly treat them like they're dumb would never go to this Kentucky fried Chicken