Echo Mountain Inn Thabazimbi

We had a nice and quiet weekend away We will definitely go back Service: 4

Great lodge and the rooms were spacious and big. The food needs some improvement the options are good but the preparation needs to be improved. Breakfast was good only the dinner Service: 5

Horrible service, have to transfer you to bookings, they do not answer then you get told that someone will phone you back but they do not. Then when you phone back trying to book once again they say the same thing or tell you to send an email. The refuse to give a manger's number citing the POPI Act. They do not seem to want or need business. Terrible service especially for a guesthouse. Service: 1

Worst experience of my life,Shane the owner needs to sell this establishment to somebody that gives a damn,dont even waste your time at this guesthouse,Ive struggled 2 hours to make a booking then to be told the price I was given is wrong,I need to pay more,then when I try phoning Shane,I get a voicemail each time,the lady at front desk then proceeds to ticktock,watch videos etc,when I walk out saying this place needs to close down,she says thank you sir come again and proceeds to watch videos,Shane please sell this establishment to somebody that knows business,cause even your front desk lady who watches videos says that she has had numerous complaints about you and your establishment

Hospitality, Rooms: Clean and clean Nearby activities: Malls and mountain Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value