Victoria's And English Pub - Tewksbury

Very disappointed i ask if there was breakfast when we checked and pay for it then in the morning it was closed and said we can't do anything about it there no manager for refund then my dinner at this restaurant was small pre-made pizza and chicken nugget and u can choose from that was over priced the made sound like was the restaurant food it not and they said hot was there and out order very bad w never returning

Total lack of speed from the server. They dont care if your attempting to eat. Waited at tge hoat stand for 7 minutes. Had to have the front desk call her to let her know i was waiting. Not attentive at all.

Went in for a quick sandwich for dinner. Bartender was fast and friendly. Food was institutional quality and Luke warm. Which was a bit of a disappointment. Seems like a nice venue and would like to go back and enjoy it some other trip when not in a rush.

I ordered a drink with ice watched the bartender pour the last bit of the bottle which wasnt much and instead of opening another bottle he served it to me and and the glass wasn't even half full. He had a bad attitude also.Minutes later someone in my party ordered the same drink and the glass was three quarters full (because he opened a new bottle of course) I mentioned it to him and he didn't say anything.

Restaurant in hotel, nice breakfast buffet, kids under 12 eat breakfast free with hotel stay. Could use more servers Sat AM, one lady very very nice but struggling to keep up!get her some backups!