Garden - Tewkesbury

The hotel is lovely, but our experience at Sunday brunch for our daughter's birthday was disappointing. Despite arriving for our 11:30 booking, the restaurant was still setting up. Service was slow and inattentive, with staff seeming preoccupied. The food was a mix of breakfast items like bacon and croissants, alongside unexpected dishes like prawn cocktail and curry. The dessert table had fruit, marshmallows, and a chocolate fountain. While the set price was reasonable, the lack of traditional breakfast options and high cost made it more suited for lunch.

In December, my family gathered for a meal at this restaurant to exchange gifts and cards. Some members had dined here before, but it was a first for us. Unfortunately, none of us plan to return next year. The disabled parking area was insufficient for a hotel of this size. The service was extremely slow, taking an hour to receive each course. It seemed as though the servers were also cooking the food, despite there being minimal other customers. The prices were high and we didn't feel that the food was worth the cost. Overall, we found the restaurant lacking in ambiance. If we were to dine out next year, we would choose a different venue.

I have visited this restaurant several times while staying at this hotel for work. The food is well-presented and has a high-end feel to it. There is a good variety of starters, meat and fish dishes, and the sticky toffee pudding is delicious. The restaurant has two sections, with the downstairs area feeling a bit dull and old-fashioned, while the upstairs is much nicer. I have always received excellent service from the staff. However, last week I had a negative experience when a large caterpillar crawled out of the small side salad next to my steak. This was very off-putting and we ended up not eating that evening. Despite this, the staff were apologetic and offered us free food and drinks, although it may have been too many drinks in the end! I am hesitant to dine here again, but as I am here for work, I find myself back again. Hopefully, this was just a one-time incident and does not happen again.

The restaurant badly needs a real make over it is poorly lit and horrible plastic tablecloths which cover good wooden tables. Afternoon tea and dinner were served in the upper deck and food was excellent. Breakfast was a disaster

We were a group of sixteen dining at this restaurant after a day playing golf. We preordered our meal prior to going out to play and planned to eat around 7pm. From start to finish our meals were superb.....delicious, tasty, well presented and hot, and all evening we were served by extremely friendly and efficient staff. First class.