Beaufort Dining Room - Tewkesbury

Friendly service, but some mistakes regarding the table order. the food was delicious and delicious and the menu with food allergies.

The staff were very good, the food was very good. The prices however are extremely high and frankly not worth the experience. My husband struggled with the menu choices.

Having stayed at Ellenborough Park Hotel and eaten there on a number of occasions when it has been terrific, I booked a special afternoon tea weeks a head of our booking. With just over a week to go I got a phone call telling me...the hotel was cancelling our booking. The hotel refused to consider offering any discount or other compensation for another booking. They just had a better offer for another booking and seemed not to care how upset I was about their late cancellation.

A really enjoyable evening with excellent food and faultless service from the team. My children also really enjoyed the food, with one eating off the main menu and one off the Children's menu.

We stayed at the hotel for three nights and dined there each evening. Due to an event on the first night, we had to eat at the brasserie, while on the following two nights we dined at the main restaurant. The ambiance and layout of both dining areas were pleasant, but we found the menu to be quite limited with the same options available at both locations. My wife had to choose the same burger option on the third night as there were not many choices available. The starters were overpriced for the small portions provided, so we opted for a dish from the tapas menu on the last two nights. Unfortunately, the soup of the day remained the same throughout our stay. In the brasserie, a side plate and butter knife were provided on the table, but bread was not served unless ordered as a starter from the tapas menu for an additional cost. In the main restaurant, the tables were not set with side plates and when we ordered bread, a butter knife was not provided, forcing us to use our main dish knife. The main courses we had were average at best and did not justify the prices. My wife ended up choosing the same burger option twice as a result. We recently stayed at a 5-star resort in the countryside and noticed a stark difference in the quality of food. The staff were friendly but seemed disorganized and possibly undertrained. There were instances where our requests were not fulfilled correctly, such as when my wife asked for a spoon for her soup and was given a large serving spoon instead. On her birthday, our bottle of wine arrived long after we had finished our appetizers, missing the opportunity to enhance the celebration with a complimentary glass of champagne. We observed some discrepancies between what customers ordered and what they received, leading us to question the accuracy of the menu items. The service was lacking and inconsistent, likely due to understaffing and a lack of proper training. Breakfast was good, but the service remained unpredictable. Overall, our dining experience in the evenings did not meet our expectations and was quite disappointing, despite the hotel itself being beautiful and meeting our other expectations.