Domino's Pizza - Tempe

It was disappointed how thin the pizza is. I usually order the Brooklyn style and it was always thicker crust, but unfortunately they fell on this ball and didn't let us get the right one.

The manager of the Dominos branch is a low IQ individual who does not know how to properly take orders. I ordered a primavera and 12piece specialty chicken tomato and bacon. The pasta had no sauce on it and only a couple vegetables which basically meant that I was eating dry pasta for dinner. After complaining about this atrocity of a dinner, I was compensated the next day by placing the exact same 12piece chicken and a carbonara pasta instead of the primavera. Before the order had arrived the manager gave me a call to Inform me that the chicken for the carbonara is not available therefore I had to reside with the primavera pasta and 12piece chicken specialty. When the order arrived, to my utter disappointment, the 12 piece chicken was not there which shocked me because I’m not sure how a human can make such simple errors.

Picked up an online order and made the mistake of not checking it before leaving. The pizza and the chicken was good, the cheesy bread was a little burnt, but edible.The cookie brownie on the other hand, I could barely even tell the difference between the cookie and the brownie it was so burnt. The edges were all basically charcoal. I understand things may be left in the oven a bit too long but seeing a black brick and thinking it's okay to serve to a paying customer is a little much.

Each time I attempted to place an order over the phone, I was put on hold for about five minutes before someone finally answered, only to hang up immediately. After calling back twice more, I had to endure even longer waits, only to be disconnected again. This experience has been very disappointing, and I would not recommend this restaurant to anyone. From now on, I will be ordering from Papa John's instead. Domino's has lost my business. At a time when many businesses are trying hard to improve their sales and stay competitive, this location seems completely out of touch. Management should reevaluate their staff, as the service provided is simply not worth what they are being paid. As a long-time customer, I will be taking my business elsewhere.

I placed an online order for delivery, but they called to inform me that it was outside their delivery area. They mentioned it would take up to three days to process my refund. My address is only 2.1 miles away, just a 10-minute drive. It was a disappointing experience with poor customer service. If you can't deliver to certain locations, you shouldn't allow orders to be placed through the online portal. I do not recommend this restaurant.