Pizza Express - Telford and Wrekin

After having to leave a pre-booked table at Zizzi's next door due to poor service, we decided to try this restaurant. The staff were excellent, very helpful in ensuring our food arrived quickly as we had cinema tickets booked. The food was delicious, served piping hot and beautifully presented. We will definitely be returning.

We recently had lunch at this restaurant and were extremely impressed. The service provided by the young man (along with the young female chef) was outstanding. We tried the new N’Djuja dough balls which were flavorful and spicy, topped with melted cheese, and the king prawns with a refreshing salsa. For our main course, we chose the duo romana pizza where we each selected our own toppings. The thin pizza base was delicious. We ended our meal with the biscotti sundae and coffee. A big thank you to the young man for taking great care of us, he truly represents the company well.

The experience was awful. I will definitely not be returning. The pizza was overcooked and dry, with no flavor. I cannot understand how the general manager or assistant manager would allow such poor quality food to be served to customers. It felt like I wasted my money.

I’m usually a fan of Pizza Express but this must be one of their quieter and dullest of outlets. One chef, one girl waiting tables and another shuffling around stocking the drinks fridge. Ordered a duel Romano pizza, one half pepperoni and the other with anchovies but got billed for a margarita with extra anchovies so it came to a total of £20.45. Seemed a bit expensive but couldn’t be bothered questioning it as I knew it’d be a waste of time. Will find somewhere else to go next time.

Daughters went mad to eat here. Chance would have been a fine thing…. We stood waiting to be seated. Sadly over five minutes had passed and no member of staff acknowledged us (they were not busy, only three tables with guests) dispite passing close by. Not even ‘we will be with you shortly’ our daughters were upset as really looking forward to it. But we decided with that as a first impression that we didn’t want to stay and experience anymore as it was rude. So we went to the Miller and Carter and had a fabulous experience both service and food. Please try harder next time to make your guests feel welcome and wanted.