The Highwayman's Haunt - Teignbridge

I was very impressed with my first visit to this restaurant. The decor and ambience were stunning from the moment I walked through the door. I enjoyed sitting on the beautiful sofas and chatting with my friend as we perused the menu. The food was delicious and the atmosphere was very relaxed. After our meal, we returned to the sofas to finish our drinks and continue our conversation. I will definitely be returning and have already recommended this restaurant to my friends and family.

We have many occasions in this hotel and every time the service and quality of the food was excellent. We will always use this hotel and recommend it to others. What a jewel.

We often come here for Sunday carvery which is very good so thought we would try an evening meal for my Mum's birthday. I am afraid the overall service let down the whole experience. When we arrived, instead of being taken to our table by the waitress, she just pointed and said you are at that table over there. After being to a busy bar area to get our drinks we found out that the 2 waitress standing around did not take orders so we had to go back to the busy bar again and wait to give our food orders. When the food came it was very good, especially my seafood platter. Everyone thought the food was good except for my Mum who had gone for one of the specials. It was so poor especially for being a special. She had one tiny piece of fish with no sauce, 4-5 very small new potato's, a few carrots and a few bits of broccoli. All the veg was hard and there was not enough to satisfy even a person with the smallest appetite. We told the waitress about the hard veg but she just said oh right and there was no apology. When we spoke to the chap at the bar and said why don't the waitress take the orders he said he liked people to come to the bar so the staff could meet them. We all felt this was a lame reason and probably did not trust the teenage waitresses to take the orders. It is a real shame as the place is lovely and the food generally is pretty good but is missing a professional touch. We said we would not return for an evening meal but just stick to the Sunday Carvery.

I have used the Highwaymans a lot as I live nearby , and I have to say having changed hands recently it was the best meal we have had for a long time, friendly staff , good ambiance, and most importantly they allow dogs in the restaurant which for a dog walker it's lovely to be in the warm rather than having to eat outside, highly recommend this place .

Eating was okay, but service was pretty slow. Very young and untrained employees served us. We had to keep calling them for drinks or other items. They were pleasant enough, but clearly very new and inexperienced. I'm sure they'd train better.