Sonic Drive-in - Tavener

Actually has a place to eat inside instead of your car. It's a nice change when your eating Sonic.

A few days ago, I bought a few cheeseburgers through the drive through and one of them was supposed to be a double cheeseburger. By mistake, I received all cheeseburgers and didn't get the double cheeseburger that I ordered. When I went inside to try to exchange my burger for the double, they asked if I could wait 2 minutes for the double and that I can just keep the cheeseburger otherwise they will have to throw it away anyway. Not wanting to waste food, because I surely cannot eat both a double and a cheeseburger, I just chose to decline the offer. They apologized and simply refunded me for the cheeseburger, I also kept my cheeseburger, and they still asked if they could give me the double cheeseburger. Everyone make mistakes, but it's how people choose to fix their mistakes that really matter to me. I cannot say enough good things about the management and the employees who work at this Sonic location. They were nice, friendly, and were very quick to want to fix the issue. That was really one of the best customer service experience I have seen in a long time and I just have to comment on it.

Very nice location and friendly staff. The food we ordered was good!

The food may not be amazing, but the service is quick and the restaurant is very COVID-19 safe.

Great service. Pleasant customer service is their obvious goal.