Mondo Italiano Taos

The employer was unfriendly, and the cashier was rude. I ordered a pizza for pickup and had to wait an hour to receive it. The cashier really needs to take care of her appearance and learn how to better serve customers.

The spaghetti had too much water in the noodles; they could have been drained longer, which turned my dish into more of a soup than a meal.

Waited over an hour for our food. Drinks we're empty. Refills were not offered. No offer of bread during the long wait. No reassurance food was coming out. Wound up walking out with no food. Highly advised to dine elsewhere.

To make matters worse, when I was finally called up to pay, they hadn't even finished preparing the third dish in my order and had to rush it out at the last minute. I do want to acknowledge the waitstaff; they were genuinely friendly and tried to make things better by offering a $5 discount, which I appreciated. However, aside from that, I don't have much else to say positively about my experience. Unfortunately, this was my first experience at Mondo, and while it could have been an isolated incident, as first impressions go, it will also be my last. Paying $17 for a calzone, with an extra $4 for each topping, combined with an hour and 15-minute wait on top of the original 25 minutes? That's a definite no for me—it's a situation I wouldn't want to repeat.

Waited about 30 in to sit in an empty restaurant. Once we ordered 2 pizzas and 2 orders of wings, which should have been 30 hot and 6 plain. Waited over an hour. The food was decent. Think they used franks buffalo sauce on wings.