Pizza Hut Express - Tallahassee

I want to be fair and not blame this entire location. But I think they should be more careful of the delivery drivers they hire. Last night I ordered a few pizza's for late dinner after I got home from a weekend trip about 7:30-8:00 pm . Well because I live in the back part of the apartment complex and it's kind of hard to find my actual apartment. I usually turn my outside light on and will sit in my car listening to music waiting from my food and for incase the delivery driver can't see or find my apartment. Well I saw the delivery driver pulled up to my apartment and I guess he didn't see me sitting in my car, I looked right at him, but at the very same moment it started raining pretty hard. and the driver looked at the rain and just TOOK OFF !!!! didn't get a phone call or nothing. So when I immediately called Pizza Hut the young lady on the phone told that she had just got off the phone with my delivery driver and that he said, that he made several attempts to deliver my food, he said he knocked on my door and that he called twice. He straight out lied because he was afraid of a little water or rain didn't want to get wet. Because I was outside in my car and I saw him just pull off and I don't think that's right at all. So Pizza Hut please be more careful of who you hire to deliver your food to paying customers. I was so upset at the fact that he lied about knocking on my door and that he called. and when my food finally got delivered it was cold did not realize it because the pizza box was warm when I got it.

Pizza is great but customer service is horrible and the girl who works the front (supposedly a manager, black of course) she has a real attitude problem and she thinks everyone wants her man. That's why I think it's inappropriate for couples to work together and the general manager is LAZY! IT'S BEYOND UNORGANIZED... The only reason they got 2 Stars is because of the food...

The restaurant was listed as open, so I went in around 8:18 pm only to find out it was closed. It actually closes at 8:00 pm, which seems a bit silly.

We called ahead to order our pizza 15 minutes in advance, but when we arrived, we still had to wait 45 minutes before receiving our order. There were other customers who had been waiting even longer than we had.

There are always a few hot items available to grab and staff members are courteous.