Sonic Drive-in - Tacoma

Came here as an Uber eats driver to pick up an order, parked at stall 3 around 07:50 pm on 2/19/24. Told them I was here for a Uber eats pick up and gave them the name, they told me they be out in a moment. I waited about 5-7 minutes then pressed the red button again. Repeated myself that I am here for an Uber eats order and gave them the name again, I heard someone on the speaker telling them that the order is right here. Waited another 5 minutes. At this point 3-4 cars go by the drive thru. I press the red button again and tell them I am leaving. One of the employees comes out and starts telling me I’m impatient about 3 more employees come out not even ten seconds after the first person and start recording me. Through out all of this I’m trying to tell them that they had me waiting like a fool and demand that I leave. Why am I being disrespected for your mess up!!! I am going to follow up and speak to the general manager

Went to just get a slush and it sat on the counter so long by the time we got them they were melted so we went back thru the drive thru and the women at the window asked us in disbelief said when did come thru here like we were thrives! I said just now she says I don 't need your attitude and slams the window in my face!

Sad to see this place has become a little run down. The service and food are as good as ever, but half of the parking lot is out of order and there's construction all around.

Very poor customer service. If this location does not offer tap to pay they need to remove it. I got the window closed in my face for asking if they accepted tap to pay even though it’s clearly says online for their location that is does!

Just went by to grab a Sonic Cherry Limade. Unfortunately, the drive-thru service was very poor. As were trying to maneuver drive thru, hadn 't placed an order. When successful and got to drive thru window where female staff pops out the door and yells, told 'ya 'll to wait a few minutes.. Didn’t ask to take order just slammed back in. Then waited for order window to open. If had been me I would not have placed order due to overall rudeness of female staff member. As it stands while enjoy Sonic Limades, will be foregoing in the future.