Peppino's Bistro 72 - Syracuse

Hostess sat usAfter 43 minutes and multiple attempts by the Hostess, still no waitstaff acknowledged us or the other three tables in the room.

I paid $20.00 for a $12.00 brunch but the menu items that were advertised were not available. The carver was sitting behind his station on his phone. Some background music would have been a nice addition.

This could be a gem of a place but the night we dined, they were short on waitstaff , the food took a long time to get to our table and then seemed overdone. Unfortunately, it was too cold, otherwise, this looks like the perfect place for sitting outside on the patio with a view of the river, open air and energetic city vibes.

Food was not hot, luke warm at best. Server couldn't answer simple questions about the menu or the fireworks cruise after dinner. Very disappointed with the whole meal. Fireworks we're awesome!

The restaurant did not honor our gift card. They also did not call my husband back when he wanted to speak to a manager.