Domino's Pizza - Syracuse

DO NOT ORDER FROM THIS STORE I AM A SEMI TRUCK DRIVER AND CALLED THIS LOCATION TO PLACE MY ORDER AT 11pm he answers the phone and says “pick up or deliver” I say deliver and give him the address he said we don’t deliver there and hung up in my face immediately after! Mind you I’m literally 7 mins from this store so I calls back and I say can I speak to a manager he say I am I asked for his name he pause and says mat! And I say well I would like to place a order and I’ll pick it up he say you can’t we deliver only keep in mind this is only 1 min later after the previous call. So I go to google it shows take out hrs til 11:58pm. I even go on the app and try to order it lets me place my order and all. So I believe he just didn’t want to take my order or work! Because in the background I hear laughing and music playing. I would definitely LIKE FOR SOMETHING DONE I would like a follow up call regarding this matter!

I arrived about 15 minutes after my order was ready. They didn’t have my order. Then after a few minutes the manager named Ben came up and said that they gave my order to someone else. He said I could wait for them to remake it. Didn’t offer to do anything for the mistake they made. I couldn’t wait for them to remake it so I asked for a refund. While Ben was working on my refund, another employee came over and asked me what was wrong. I told him what the manager said and then the manager started getting snippy with me. He was rude and unprofessional. I usually don’t have any problems with this location but I will think twice about ordering there again.

I walked all the way from my house to Domino's on Teal Street and was told they close at 12. It was 12:45, so I checked the closing time on the map and it said 1. I was almost certain I had ordered food from there past 12...it's hard to find good service these days. The food was okay, I would rate it a 2, but the service was lacking, I would rate it a 1.

I accidentally scheduled my delivery for tomorrow instead of today. When I called, the team was extremely accommodating and kind, and they quickly corrected my order. My kids always look forward to pizza night on Fridays, so I really appreciated their help. Thank you again for the great service! Service: Delivery Meal type: Dinner

The service was fast, especially the cashier's sense of humor.