Toby Carvery Friary - Swindon

First, Jess, who served us, was fantastic! The manager was the only person there, NOT wearing a badge. Extremely unprofessional to make the other employees wear name badges, but do not carry themselves. Let's think we know why he didn't wear one, read on! To the rest. We stayed in the foyer for at least 10mins, with no one talked to us about “I will be with you in a minute” or anything else, either nobody was there or they totally ignored us! Finally we sat in a stand in sight and within the DRAUGHT) of the front door. A family was on the other side of the door of the carving. No one told them that it wasn't table service and that they had to pay at the bar for everything, instead the "manager" called the bar to the server and totally embarrassing the customer, everyone turned around to see! The manager wasn't in control of everything. He should have had a dedicated “Grader” who was all sitting and made sure that no one was neglected, that was not happening. We had to get up and ask some people whether it would be important for them to close the front door, as our table was right across and we were blown away from the cold breeze. The food was okay. Roast potatoes were brushed, were large and only cooked. The engraving was thin and the Yorkshire puppies were pale, instead of golden and the veg was not as hot as it should be. My daughter said the sweet squirrel was perfect! The drinks didn't get away halfway through the meal, with the head on the real corner completely! All in all this was our second visit, but our last one! Extremely bad administration, eating okay but slow drinks service and team stretched too far with the manager not very effective in its role. Avoid and choose somewhere else.

The service and staff here are fantastic! Friendly and welcoming, will definitely go again. Went with my family for my sons 13 birthday. He had a great time.

Our waitress, I believe it was Emma was super bubbly and always on the go. The food was really lovely. Overall a very enjoyable experience . Will definitely be back.

It was really good the chiefs are great especiall ryan we go there often the toby is vey clean and the food is great

Greeted by a lovely bubbly smiling young lady who took us to our table and told us where to find everything and explained clearly and very attentive. Hope she regained her voice by the end of her shift.