Jack In The Box - Swansea

Tried to go through the drive-thru on 1/28/24 at 9:35 pm at this location, and I was told that they are accepting only online orders or door dash. So you mean to tell me I can sit in the drive thru and order online and /then/ you’ll serve me? I don’t leave negative reviews ever, but this is ridiculous. I just worked a 13.5 hour shift, and just wanted a quick meal and was refused service.

Waited 20 minutes for 3 items. They asked me to pull around to the drive thru waiting spots which were both full. Brought the wrong food out to everyone waiting. Lobby wasn’t busy. Everyone working inside looked like they were just socializing. No apology or anything. Just avoid this one.

The morning crew here is amazing. Always fresh and correct.

Drive thru woman was very polite and friendly, however fries were luke warm and for ordering a bacon ultimate burger there was barely any bacon on it at all as well as the meat was dried out. The facility was absolutely empty of other people, so there is no reason for barely warm fries or dried out burgers. I paid almost 30.00 for my meal and definitely don't feel I got my money's worth

It always takes a long time to get your food but they're getting better!!