The Albion Taverna - Swale

On a table at the arrival. met with paper menus with the half of the selection missing (with biro crosses specified). when we finally ordered from the selection of the scant, we were informed that the dishes were also from the menu! could be an idea to have a few dips available for a busy Sunday lunch service. that was the end of the gauge, then we were told that our second choice was not available! we tried to have a sense of humor over the whole debacle, but when the manager turned rude and abrupt, that was the icing on the cake! we took our business elsewhere and had a pleasant experience in the anchor pub near. this place really went downhill. the personal was inexperienced with the management of customer expectations and the provision of a friendly service. Inadequate eating is available, although it is a phone booking for 6 people. let us be insulted, disappointed and hungry. avoid them.

We booked a table for a nice birthday family and friends lunch on a Sunday . A waitress came over to take out drinks order, we were waiting for two other people to join so she came back when they arrived and took there orders...too. Next thing we knew we had another person come over and take our food orders, possibly the manager but he was very off with us and spoke down to us like we had done something wrong , we put our orders in smiled and carried on enjoying our family get together . He then returned to our table with a face like the thunder and it seemed so hard for him to be pleasant to us . He informed us that the dishes we had ordered had sold out so we Decided ’ to see the menu and for him to come back in a few minutes . The Miserable faced man soon retuned to the table to re take our orders only to inform us we had somehow offended his waitress who was crying in the kitchen. We were all shocked at this point and had no idea how on earth a waitress could be offended by some indecisive pensioners trying to work out what they would like to eat as there second choice . He told us that we should leave after our first drinks . He said this in a very aggressive manner totally unprofessional and his actions and manners caused one of our party to become very upset . This is unacceptable and very unprofessional Especially if he was management , maybe he should loom for a job in another trade this is not the way to treat people who does he think he is !! We will never return to the Albion unless they have staff that know how to with the restaurant trade absolutely appalling behaviour !! Avoid this restaurant

We are frequent visitors of the Albion and love the food. However, after waiting over an hour for our food to arrive last night (and feeling really hungry by this point I was really sad to discover that the Oumph! strips fajitas were really...bad : It was just dry, tough, tastless and almost impossible to digest. Really un pleasant. So much so, i left almost a full dish. When the waitress came to clear away, no mention was made as to had we enjoyed our dinner... she was off. It was incredibly busy last night, which is great to see so staff did not really have time to interact. But please bring back the Quorn, so much better!!

Took an impromptu visit (called and managed to book a table for 20min later) to this delightful Mexican taverna and was blown away by the service, food and the whole experience. We took our extremely fussy 7yr old but even she are the wonderful Macaroni...cheese and garlic bread. The food was brought out efficiently and piping hot. All of it freshly cooked and testing absolutely beautiful. The service staff were friendly, helpful and attentive (without being pushy). Cannot rate this place highly enough.

We had a table for 5 on a Thursday evening, it was quite quiet, but that suited us as it can be quite loud when it's busy. Food was amazing, between us we had chicken veracruz, beef chilli pot, rack of ribs and chicken fajita's....It was all very tasty, and the chips are still pretty special ! Chilli pot was just the right heat for me, spicy but not too hot. Banoffee pie and bunuelos finished us off nicely ! Will definitely visit again soon.