Sprzężenie zwrotne
Przekaż informację zwrotnąI really stopped in to see if I could buy a sandwich hogie roll, didnt see any. Ordered a reuben, there's not really a kitchen for the sandwiches. They warm it in a pan on a single tabletop burner. The price was decent, the sandwich tasted fine, i just didnt blow my skirt up. I should've tried the cannolis
I love the cookies, pastries, and cakes here. They're super delicious. The staff are generally friendly. They have regular business hours, so getting here after work is usually a no-go, but if I'm working in El Mirage or Surprise, I try to stop in for a treat. The almond horns are my favorite, but everything I've tried here is amazing. I recommend giving them a try.
The most delicious treats and items here! It smells so good when you walk in and they have a wide variety of desserts and bread. They also have take n bake pizzas and ravioli. All the staff were kind and service was quick. I will definitely be coming back, I highly recommend. The banana nut muffin, the macarons and cherry turnover was great.
Our first visit to this establishment left much to be desired. It was a rude and disconcerting experience from start to finish. The person at the counter, a young lady with earphones in her ears (rude counter person), contributed to the poor customer service experience. We looked around at the window items and noticed a small cafe with a few people dining in. While perusing the wall menu and in the process of placing an order, a lady who was already seated with food on her table approached the counter politely, asking for assistance. However, the rude counter person told her she had to get a number before placing an order. Despite the lady 's polite inquiry, the counter person condescendingly repeated the instruction, leaving her frustrated and unattended.As General Honore famously stated during Katrina with reporters, the attitude of the rude staff person here was like being “ You are stuck on Stupid.”To make matters worse, when another staff member approached us, the same rude counter person bluntly asked, 'What do you want? ' I mentioned that I was considering ordering a meal, to which she responded by asking if we had a number. Upon confirming we did not, she curtly informed us that we needed one to place an order. Her unprofessional tone and lack of empathy reminded me of service experiences reminiscent of the old Eastern Communist Bloc countries. The number dispenser, broken and poorly positioned near the entrance, added to the confusion, making it unclear when or where we were supposed to obtain a number. The instruction 'THOU SHALL GET A NUMBER BEFORE SERVICE ' was not prominently displayed and was unclear.The sad part is that the place was not crowded; only a few people were in the cafe area, and no one was waiting in line. Despite expressing that it was our first time there, the process was not explained clearly. However, it 's worth noting that another staff member was helpful when she called out number 41 and offered assistance. She also kindly explained the pizza dough process, which was appreciated.In summary, the lack of professionalism and care for customers in this establishment was disappointing. I informed the courteous staff member that we had lost our appetite and had no intention of dining there. Despite driving 23 miles to try this place, we were ultimately relieved to discover other non-chain restaurants with professional service and excellent meals. We will happily return to those establishments, but we have no plans to revisit this one.It 's a reminder to carefully choose where we invest our hard-earned money, prioritizing establishments that value and appreciate their customers!
The lady behind the counter acted like I was disrupting her day by coming in. Made me go get a number when I was the only person in the shop. Never said thank you, didn't smile and was gruff. Definitely not customer service.