Mcdonald's - Surprise

Every time I dine in at this location I get the friendliest and helpful staff. They always greet my kiddos and myself with smiles and are always going above to help with what we need. The kiddos love the play place, not much for tots but the climbers love it.

Waited in the drive thru for 35 minutes...finally get up to the window and they tell us to pull around and wait longer! This place is a joke...no wonder these people can't get a better job and are working at Mc Donald's.

It is the slowest McDonald's , we have ever been too. And the wait is not worth it. You still get hard biscuits. And they don't have coffee sometimes. And we have traveled to 48 state's. The Crew are really nice. So is the manager is also great. But we won't go to that one again. Sorry but it's the truth.

Waited in the drive thru literally for 40mins just for a kids meal then when we finally got to the menu board was told to hold on one min sit waiting for someone to take the order... after 10 minutes of sitting and watching 3 employees just hang out by the trash can i asked them what was going on with the drive thru and they just Laughed and walked inside... at that pointwe decided just to leaveFinally got to the window I Asked to speak with the night manager she was young and had green hair with glasses.Wasn't given explanation or care for unhappy customer at all. Totally Unacceptable to treat consumers like thisMy family comes at least 3 times a week but not anymore after this.Need hire adults that actually care not kids just collecting a pay check

I waited 45 minutes after my order in the window, the dame was really rude the soda was flat and my eating was cold last time mcdonalds at this place to pack