Culver's - Surprise

I am very disappointed. I was hungry and eager to enjoy my salad, but what I received was far from my expectations. I honestly would have been better off going to Walmart and making my own salad. When I spoke to the manager, he was not helpful at all. I don't even think they washed the ingredients; it seemed like they just tossed them straight into the container. I will not be returning as a customer.

I was at the front of the line, yet the third car in line received their food before me, and then the car behind me got served before I did as well. I ordered a veggie burger, which turned out to be burnt. The burnt side was facing down, so I only noticed it after taking my second bite. My onion rings were also overcooked. My boyfriend ordered a double basket, and his burger was burnt too. For $24, we received cold, burnt food—I would have been better off going to McDonald's. If it were up to me, I would give this Culver's in Surprise zero stars.

I would rate this place 4.5 stars. I’m always satisfied with my experience here. However, the fries don't hold up well for takeout; they tend to get a bit soggy and lukewarm after just a few minutes. I’m not sure if I’m getting them fresh or not. On the other hand, their hamburgers and onion rings are fantastic—definitely some of the best onion rings I've ever had!

Food is great, extremely friendly staff. Just a bit disappointed with the chili cheese fries however; very little cheese and chili. The fact that you can get these at a drive thru, still makes it worth it.

When I need a little Midwestern comfort food, Culver's is the way to go! Whether their classic butter burgers, cheese curds, patty melts, chicken tenders (our kids favorites when they were younger) or their custard of course, their taste of the Midwest definitely satisfies. One special thing, we make sure to go every year for fish sandwiches or fish platters or fish platters during the Lenten season. You'll be surprised that how good the quality is. It's made to order and can rival some restaurant offerings.