Carl's Jr. - Surprise

Continue to try to give this restaurant a chance, but in any case to agree with other reviews that it feels that the culture here is only so carefree and not pro customer. ordered online and when I got to the drive thru, I was told that their online system for a few weeks down. they asked for an email confirmation, but all I had received was a message from my bank that the accused was thru. They did my order, but I had to wait and I was told I should not order online instead of repairing it. they said they are a third party and there is nothing they can do.

Big carl combo, double western bacon, chicken tenders. chocolate shake, etc. we are all on a maul. very good.

I give up carls jr., not that I go very often. no boo.

Not the experience I was hoping for. I am a fan of (the original hardee 's carl 's jr for years. all this has changed today. my usual, just to be very disappointed. no, where close to quality. and less of it. that is probably a good thing. not on all freshly prepared foods, but obviously massifs and stacked in a damper?(that was the western burger, but then the pommes had their own disappointment. obviously the chicks - only a few pieces over 2! so, so long carls. I am at burger king.

20 minute wait for 2 burgers and 1 fry is totally unacceptable. The burgers were dry. Drive up customers got prompt service while we were prisoners inside.