The Old Spaghetti Factory

The worst experience. We arrived and waited 10 mins to be seated when there was no one waiting. The person seating was no where to be found. Looking around all the tables in the bar area were dirty and not cleaned. Dirty plates and glasses everywhere. The place wasnt full. Finally got seated and at 20 minutes waiting and servers walking around us. Not one offered us water or bread... Nothing. We got up and I told the girl at the front what happened and that we were leaving. She said sorry but we just left. The service and cleanliness was AWFUL!!!!

I really alike to take my grandson to his favorite place in Concord, CA.We always have a wonderful time there.It just seems that the food gets better and better every time the warm bread that arrives ti your table with lots of butter, salad or soup, last time I found out they have clam chowder as well, on certain days. Mizithra our favorite pasta or you can get the potpourri that has three kinds of pasta. Clam, Alfredo Mizithra. You also get your scoop of ice cream at the end spumoni or vainilla.It is just a place with great service, the last time we had a boss Jack, take care of us.I would say it is a great family place with very good food all at a great price ? Kid-friendliness: They have a cable car or train car inside, where children love to sit to enjoy their food. Wheelchair accessibility: It is all one story and has the door gadgets for easy wheelchair access

Service lacked a bit. But great place.Update: Just went recently and it was great. Service and food were really good. Big improvement.

Parking: Free parking garage is a short walk. Street parking can be difficult to find if you want to be close to the restaurant. Be prepared to park and walk a short distance.

OSF is always a really great time. I've been here 4-5 times in my lifetime and each time it is great. The food is always amazing and fills you up no matter the portion size. Parking: There is parking on the street and in a parking garage that is never near full. Kid-friendliness: They have very kid friendly food items on the kids menu and they even have drawing activities for the kids on their menu.