Burger King - Sunderland

3 bad experiences at burger King Ryhope. 1. Shouted at by staff member for apparently driving through after 8pm closing. 2. No chips in order so had to drive all the way back just to have staff smirking as if nothing wrong. Manager had to intervene. 3. Been 10mins ago.... Drove all the way home to find.... Surprise surprise no chips again in 2 meals. Drove all the way back again and also asked for rest of meals to be redone as cold..... Surprise surprise old cold meals in the bag.Customer service at this store is deplorable. Marie

It is in order, not the best of places toilets are absolutely ming, although need cleaning. cashiers are slow and always talk when you don't offer customers a good start. the tables and chairs are very low and not suitable for higher people. would not recommend this place.

Food was not very nice not worth the price but place is disgusting seats are riped to bits and basically destroyed floor and ledges are full of old food! Rating would improve if it even looked like even a bit of effort had gone into cleaning the place! I have been to service station burger kings and they are so much nicer, nicer food and way cleaner. Don't know how it has a hygiene rating of 5!

This was the worst Burger King I have ever visited. Dry buns, cracked seats, toilets broken. Then we got some local troglodytes shouting abuse, throwing things around, generally being a pain... and nobody there did a thing about it. Admittedly there were only 2 staff on, but come on, security? Police? Abysmal.

Poor service cold food and wrong items 0 out of 10 will not go back