Wendy's - Suffolk

Took way too long to get my food considering there was one person sitting down already to eat and no one in the drive through. No one seemed to have any idea what was going on, and I didn?t get my credit card back until several minutes after my food was handed out. Everything I ordered was correct though, which is always a nice surprise these days.

Pricey, especially if you customize your burger. If I wanted an 8 dollar burger I would go to 5 guys. DAVES DOUBLE, delete mayo lettuce tomato add mustard onion and jalapeños $8

Poor experience here, I ordered a Chocolate Frosty-ccino an they sold me a regular iced coffee. I expressed that it was not what I ordered an they began lieing to my face, I just left an will not go back. Thanks Emily #3011????????

Our meal was pretty good. Again, customer service is a must. They did very good. I interacted with 3 different employees. All three spoke to me. I'll go back just for that reason.

For a brand new store you would think you would hire some top notch people. Well sat 8/27/22 I found out that this crew wasn't the most energetic and didn't win the employee of the month or let's say didn't even deserve minimum wage for being there. The line for drive through was 8 cars deep. We had a trailer so had to go in. Wow!! No one in line. Bonus as we thought. Ordered 2 simple combos. Never got thanked, eye contact minimal. I watched as the cars went by one by one.After the ninth car I asked about our order and they said waiting on biscuits. Well I said the 9 cars that went by got theirs obviously. Finally got the order. Asked for ketchup. The manager passed us on to the happy counter girl who rolledher eyes and didn't even look at us when she held out her hand to give them to us. Not sure how she knew when to drop the packs. Very talented. Needs to go into that field because customer relations is not it. Or she just didn't like anyoneoutside of her kind. Unsatisfied won't be back. Well maybe a month from now after she quits it gets fired. Time will tell. You can't give a zero. Shame because they deserve one.