Kahula - STURBRIDGE

If I could give zero I would. Last Sunday, went there for dinner with my family. Walked in, receptionist with unlit cigarette hanging out of her mouth on her way to break. They put us in the bar area, fine. Went in, maybe 3-4 guys with chairs watching tv, one couple in a booth and us. I had not been there since 2000 and the seats are the same, flat cushions, covered with duct tape everywhere. We sat at a table and waited. While waiting the other couple got up and left and said they were there for awhile waiting for service. Girl walked over , dropped menus on our table and got behind the bar with some older Asian gentleman who was pacing. We waited and waited and I said can we have service? Girl yells ACROSS the room from the bar, want something to drink while I am here? Turned and made another guy another drink. We waited and decided enough!!!! Got up and she said do you want something? We just said never coming back , great service! I have no idea how they can treat customers this way? That made two parties walk out and nothing done. I have read terrible reviews but always give a place a chance, HUGE MISTAKE.Disgraceful customer service, low class girl at the bar, dark, dirty and very old.Definitely can tell the old owners are gone . Very sad, used to be a nice place.Went to Empire Buffet, 1000% better.

I have been going to Kahula since 1978 when they opened same owners only a few different staff members I just want to say hats off to Tricia one of the bartenders she does a great job ? keep up the good work ?.

Love Kahula. Pupu. Mai tai. 80’s DJ. Adorable server. Trish! Hasn’t changed since I was a

Nothing too interesting. The service was nice, but the food was not exceptional. If you are looking for authentic food and taste, this is not it, but if you want something that fits the American palette, then give them a

Was warned not to eat the food, friends took us to a different restaurant before going here for Karaoke.The bar staff was judgemental thinking we were underaged till we proved we weren't. Each bartender made drinks very differently. But they were attentive and relatively friendly.Karaoke was great! The room had an amazing energy and some real talent showed up.