Charley's Grilled Subs - Strongsville

Poor attitudes and dirty looks from the employees severely under-portioned disappointing experience to say the least not worth the $15 I spent on this and a large drink

Picture it, mall is closing and a tired Mom and toddler need to eat. Toddler is very upset about leaving the playplace, is hungry and now throwing a fit. Mom orders food and is given fries right away. While trying to juggle her purse, drink and an upset toddler the Mom gives the toddler a fry but it is too hot and toddler drops it on the floor. The cashier apologizes even though it's not his fault and the Mom explains it's been a long day and the toddler is just tired and emotional per usual. The cashier reaches over and hands a small free package of cookies to give to the toddler. The crying stops, Mom breathes and in just a moment a stranger has helped more than they could know. Thank you for your thoughtful gesture. You truly made a difference in that Mom's day. Food was so delicious and quick too.

Disgusting! There was a hair in my sandwich today. Why are employees not wearing hair nets

Food is absolutly amazing. Ordered chicken California sub and barbecue wings. Best wings I’ve ever had and the sub was perfect- they didn’t skimp on anything and had the ratio of sub ingredients perfect. Ordered from door dash and food still arrived hot and fresh. 10/10 gonna be ordering from here more often

Well I ordered online as I’m working. I get to Charley’s, they have. Huge line, so I wait for the older guy at the register- my Charley’s page refreshed and he stood there arguing with me for 20 minutes about my order number- which I showed him my order was place with a time date stamp- he wouldn’t give me my food. Made me tell me the order in front of everyone- and then said “ next time, get your name on your order correct” because my last name was typed out not the first initial. How RUDE. My food was COLD WRONG by the time I got to eat it oh I got to waste my whole lunch break arguing with an old 40 year old who works at Charley’s. Get real.