Giordano's - Street, Midlothian

My husband and I come here every Sunday! They’re our family. From the host, to our server( Treia) and the manger(Otis) we are in great hands! They always take care of us. The entire staff is amazing! They make sure to have our food the way we like it!

Waited 2 hrs just to be told our pizza and wings were lost took 45 mins just to get mozzarella sticks

Service is extremely slow. Takes 20 minutes to get drinks refilled.

Unfortunately this was my first visit to this location and i was underwhelmed. A 45 minute order took an 1:20:00. Then I get my pizza home and it's missing an ingredient. The main ingredient (spinach) which is expensive at this chain. The host (Alex) was very pleasant. I get that mistakes happen , but people are very particular about their food. So this is more of a message to management/ ownership. Check and check again.

Can you Believe SHE SAVED A LIFE. Manager Nicole Smith hopped into action to aid a Veteran stopped at a traffic light and called emergency services. She should be Acknowledged.Amazing staff. Team work and hustle. Nicole Smith and her staff Wowed us. She should be Awarded. Vegetarian options: Choices vary. But by far nice options.Salads.. soups.. breads. Kid-friendliness: Family atmosphere.. friendly staff.. pleasant atmosphere Wheelchair accessibility: Front door parking .. easy door access.