The Duke On Sydenham - Strathroy

I had a great experience with the service at this restaurant, and the food is usually really good. However, I was disappointed with the poutine specialty I ordered. The fries were lukewarm and not very flavorful. Despite this, I have been to this restaurant a few times before and the food is typically very good.

I ordered the fish tacos and they did not agree with me. The combination was unpleasant. I enjoy trying new dishes, but perhaps I made the wrong choice this time. The rest of the meal was decent, but our server seemed overwhelmed and lacked professionalism.

I am giving this review based on the service I received at this restaurant. The experience of dining here was truly amazing, and the wings are the best in the city. It is currently 2022. However, they need to improve their phone service. They often do not answer the phone to take orders and do not return calls when messages are left. For example, I called at 4:30 pm to inquire about wing night, and a staff member confirmed it was happening. I tried calling back multiple times without success. Eventually, I decided to drive 15 minutes to the restaurant to place my order, as I have done multiple times in the past. Upon arrival at 5:20 pm, I was informed that the next available pick-up time was around 7:00 pm. I opted not to wait. It seems like they are facing challenges with their phone system. They should look into repairing it, ensuring someone is responsible for answering calls, and improving communication with customers.

My friend and I went to lunch for the first time today, I can't tell them how great it was. the spinat deep was one of my favorite, and the nachos, where an amazing, the service was great. will come back

My friend and i went there for the first time today for lunch i can not tell you more , how awesome the food was. The spinach deep was one of my favorites, and the nachos where a amazing, the service was great. Will be returning again