Omg Grill - Stoke-on-Trent

Ordered Wednesday night. 1 hour later (when food due) gets an email to state it's delayed by half an hour. Called and was told food is ready they just need to wait for the driver to come.... sweaty burger in a box with an approx wait time of half an hour. No thank you when the burgers themselves cost in excess of £8 each! Sorry really wanted to like the idea of a decent homemade burger delivery (like what we used to get in oakhill 15 years ago) but I refuse to pay over £16 for two burgers and a fries for 1.5 hour delivery time frame and the possibility of being delivered sweaty burgers.

This is our 3rd visit to this burger bar and yet again we were not disappointed. This obviously costs more than a normal fast food commercial burger bar but there is no comparison. This is a fresh handmade burger and you can tell it is a quality product. The staff are incredibly friendly too and your hard earned money is going to a local business instead of a huge company that mass produces tasteless food. Give it a go and I guarantee you will return.

I’ve been delaying writing this with the hope they improve but it’s still really poor. I’m not sure how long they will stay in business with burgers like this. It’s a shame because it’s a good idea but the execution is all wrong. My main gripe is the food is always burnt. The baps/buns, the burgers and the bacon are always black. And it’s not an authentic charred bbq taste it’s burnt! It’s always burnt too. It’s not pleasant and it’s not right. It’s been like this for too long. The burgers are dried out too not at all moist and succulent. And the back bacon never works on the burgers. It’s undercooked and burnt at the same time so you have horrid fatty bits of bacon. It’s a textbook error. Someone needs to show this business how to cook a burger before it’s too late. I think it’s a poor interpretation of American food, poorly done by people who don’t know how to cook. It saddens me to write this but there are other places now in the area who do burgers much better. There used to be a place years ago in Oakhill that was miles better. And the Glebe in Stoke does wonderful succulent juicy tasty homemade burgers. I hope the owners change this place because I won’t be going back now. Sorry for the poor review but I’m fed up at paying high prices for food that is barely edible.

After hearing friends talk of this place we decided that it was worth a mid week treat for valentine’s. Chose californication burger and the sweet chicken one with Jamaican fries. My boyfriend thinks his was amazing in comparison to his sad TGI burger! I had a bit of a wait due to card machine troubles but staff were awesome about it, gave me a free cheesecake and when I did find some cash on me accepted what I had, I’ll happily visit another day with the rest of what I owe! It’s a decent takeout. Seeing someone say McDonald’s is cheaper and more filling?! Nahhh I’m stuffed and I think the cost is similar enough! Nice change from the usual kebab style takeaways in stoke! Lovely, will deffo return when I can’t be bothered to cook again! :

Me and my boyfriend love ordering from here I always get the same every time and he changes and has loved every one he has had. The sweet potato fries are amazing and I love the Japanese onion rings! The only little gripe i have are sometimes when it arrives my burger can be a little too 'charred ' for my liking but my boyfriend has never had any complaints about it so it 's just down to preference and doesn 't stop us from ordering from here They do nice milkshakes aswell!