Mcdonald's - Stoke-on-Trent

The entrance street is the only negatiw in this mcdonald’s restaurant. there is a badly designed bend to reach the parking lot. the staff is friendly and helpful. the service is fast and easy. inside is clean and modern. the decor is distinctive of the McCafe style of mcdonald. our food was delicious and hot. the atmosphere was calm and relaxing. well done all.

Service very slow, especially as it was at 11 o'clock. we used the ride thru, but were about 5 cars back when we had ordered. After the payment we sat in the waiting period. eating was good when we finally got it.

Please check your food before it goes out. Almost never get through right order. Shambolic and idiotic

Had a drive through service today. The windows are FILTHY! Come on people, we have to eat from here. I had to return also as my order was wrong.

Stood at the till and waited a ridiculous amount of time to be served as staff looked at me and continued to stand chatting. Food wasn't great had clearly been sitting a while.