Costa Coffee - Stockton-on-Tees

Called here whilst out shopping in this outlet,service very slow but staff helpful and friendly ,seating area a bit small and cramped, needs to be bigger and bigger serving desk as cramped behind them,food usual good but expensive,decent choice,for me not enough staff clearing tables and tidying up.

Very disappointed to discover only one high chair for the whole Teesside Park Costa Coffee. To accommodate lively twin 18 month old girls we needed two chairs. On previous visits there were a number of high chairs available, where have they all gone.

My friend and I, both elderly ladies with walking issues went here for coffee. I naturally assumed there were toilets. Wrong! My friend said there used to be some and when I asked, was told there were none. I was told some of the nearest were in Asda. It was pouring down at the time and by the time we got there we were soaked. I emailed Costa customer services but the reply did not address the problem, merely talked about passing on the information. Will not be returning .

Thank you for your pleasant service man the till and man who prepared the takeaway Latte and the coffee was great too . Keep up the great service.

It was a real inconvenience that there wasn't a toilet. Told there was one across the other side of the shopping centre, as it was pouring down this was not an option. Ended up having to leave some of my meal . Researching this, it seems that a place providing food with more than 10 seats, which it certainly has, has to provide toilets for its customers. Stupidly I assumed there would be one, and would use it when I had got my food and a table. Staff member was quite rude when I asked why there wasn't one and got defensive.