Oriental Hut - Stockport

I don’t know what has happened to this place. Once the best Chinese takeaway for miles and now shocking service. The last 3 times I’ve ordered, they missed food off the order, last time order came an hour and a half late and now as...I write, I ordered . at 17.34 and was told delivery would be up to an hour and a half max, so expected food at 7pm. It’s now 7.50 and no sign, no apology. I won’t be using them again

Absolutely appalling service. Self isolating explained that would leave cash for them but refused to deliver. Had been a regular customer. Will never use again and tell everyone why you shouldn’t. So much for helping each other out. Disgusted.

We have used Oriental Hut for as long as they’ve been there, it has always been excellent,until tonight, after ordering our meal at 6:00pm and being advised delivery would be “90 minutes “ we were still waiting at 8:30,after phoning, and being assured that we...would only have to wait ”10 minutes” we went up to collect the food, we were forced to wait another 45 minutes, to cap it all, a previous customer had £30 knocked off their food after waiting for a similar time and offering £50 instead of the full price,,my wife, after asking for a similar discount was offered “free spring rolls” by an incandescent owner, who obviously had not sanctioned the aforementioned discount offered by the young lad. Furthermore, several other customers, walked out after waiting, and then cancelling their orders, another customer advised, that when their phone rang not to take any more orders, “as you can’t meet the orders you already have” and then left. On finally receiving our order, we returned home, only to find that our order was wrong, you really could not make it up! Needless to say, we will not be returning, which is a shame, but we will not be taken as fools. Chinese New Year or not, I hope that they have time to consider this appalling lack of customer service going forward, when customers are a little harder to come by!

I regularly order from the oriental hut. the couples that run it are so beautiful and work so hard! eating is always on site and place. the supplier joe always smiles: I recommend it.

I was very happy with the Sichuan king prawns I had ordered. there was a good amount of large well cooked garnels and the sauce was spicy, without being excessive. beautiful selection of sweets. I especially liked how the green paprika were boiled, but...still with a bit about the previous reviews about the timing, we ordered 4 main dishes and 4 pages and waited about 15 20 minutes. we went shortly after 6 o'clock at a rainy night beginning December. it could be that they cook to order what could be considered for the time. in any case, we enjoyed our food very much and would eat from there again.